FAQs - Mekluc Freight

How long will goods take to reach destination?
How can payment be made?
Does Mekluc Freight offer collection?
How will charges be based?
What duties and taxes are payable?
Must we seal the boxes?
How do I get my cargo at it’s destination?
How many days free storage do I get at the destination?

How long will goods take to reach destination?

Transit times may vary
Door to Airport 3-5 Days
Door to Door 5-10 Days

How can payment be made?

via EFT or SWIFT

Does Mekluc Freight offer collection?

Worldwide collection is provided

How will charges be based?

on the greater between the actual shipment weight to that is the calculated volume (in cm) of the goods.
Volume is calculated by multiplying the dimensions (in cm) of the length, width and Height of the boxes by each other and then dividing by 6000. This will determine the volumetric weight, or we have a calculator in our quotation link.

What duties and taxes are payable?

Duties vary according to Country or Destination. We can however approach our agents to give us an estimate but we have no control over the actions of Customs anywhere in the world.

Must we seal the boxes?

We require all cargo to be sealed upon delivery / collection to or by us. If there are examinations required by Customs, boxes will be opened under supervision and they will be re-sealed by Customs.

How do I get my cargo at it’s destination?

We will furnish you with all the relevant waybill numbers and airline details. We urge you to contact the airline and chase up from your end to ensure speedy delivery. Thereafter you may approach an agent to collect on your behalf or you can approach the relevant Customs branch to discuss collection yourself.

How many days free storage do I get at the destination?

Generally you receive 2 days free storage, but this may vary according to destination.

FREQUANTLY ASKED QUESTIONS

FREQUANTLY ASKED QUESTIONS